Jim Metzler has a broad background in the IT industry. This includes being a software engineer, an engineering manager for high-speed data services for a major network service provider, a product manager for network hardware, a network manager at two Fortune 500 companies, and the principal of a consulting organization. In addition, he has created software tools for designing customer networks for a major network service provider and directed and performed market research at a major industry analyst firm.
Each year Jim publishes two e-books, one on application and service delivery and the other on cloud networking. He co-authored a book titled Layer 3 Switching, which is part of the Prentice Hall series in computer networking and distributed systems. He has a Ph.D. in mathematics from Boston University and is currently an independent industry analyst and consultant.