Return of the Silos
Application integration has always been a thorny problem. Add in the inherent design restrictions of software as a service--think islands, not exactly designed to exchange data--and things get even trickier. Fortunately, there are some products and best practices that can make your apps work together.
And make no mistake: Integration is a pressing issue. In our recent InformationWeek Analytics 2011 Enterprise Applications Survey, we found 43% of 314 respondents are using SaaS applications. But when we asked them to rate their satisfaction with nine aspects of these apps, deployment simplicity came out on top--and ease of integrating these services with on-premises systems and data sources landed at the bottom of the list.