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Research: Managed Print Services for Government Agencies

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Print Shop: Federal Agencies Benefit From Managed Services

Printers and copiers are a hot topic for federal government agencies looking to save money and energy, and, like their counterparts in the private sector, those agencies are turning to managed print services to streamline their resources. MPS helps agencies tailor their infrastructure to match their printing needs, usually reducing the overall number of printers.

The move to managed services is being spurred by a General Services Administration initiative that lets federal agencies use a blanket purchase agreement for two areas: print environment assessment and tailored print services packages. Agencies can save millions of dollars by pooling their printer and copier purchases.

We look at the ways the Federal Aviation Administration, the Census Bureau and the Department of Commerce have implemented MPS, from evaluating their printing needs to getting management and user buy-in, and offer tips on how to make it all work. (R3220911GOV)

Survey Name: InformationWeek Printing Options Survey
Survey Date: July 2011
Region: North America
Number of Respondents: 199, from organizations with $500 million or more in revenue (or who declined to disclose) and 500 or more employees
Purpose: To determine the role of managed print services in the enterprise.

Table of Contents

        4    Author's Bio
        5    Executive Summary
        6    Research Synopsis
        7    Managed Print Services at Government Agencies
        8    Buyer Be Prepared
        9    Implementation and Integration
        11    Who Stole My Printer?
        12    Printing by the Numbers
        13    Room to Grow
        13    Tips to Make Managed Print Work
        17    Appendix
        21    Related Reports

    Figures

        7    Figure 1: Use of Managed Print Services
        10    Figure 2: Importance of Managed Print Services Evaluation Criteria
        14    Figure 3: Use of Print Outsourcing Services
        15    Figure 4: Outsourced Print Jobs
        17    Figure 5: Company Revenue
        18    Figure 6: Company Size
        19    Figure 7: Job Title
        20    Figure 8: Industry

About the Author

Standards and Storage as Steps to Efficiency

Christine Cignoli is a freelance writer and editor based in
Boston. She specializes in technology topics, including storage,
security and enterprise applications. Christine has a master’s in
publishing and writing from Emerson College.

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