8 Bank Technology Leaders Who Are Changing the Game: Bank Systems & Technology's Elite CIOs Report 2010
Change is a constant in the business technology world, but one thing never changes -- the challenge of being a successful leader. Even as the economy stabilizes and signs of growth return to the business world, life remains uncertain and risky at the C level. Rather than being intimidated, however, Bank Systems & Technology's Elite 8 2010 technology leaders are newly energized by the opportunities ahead for their organizations. Developments that might frustrate or discourage lesser executives -- including the new emphasis on personalized, interactive, real-time customer experience; the expansion of banking platforms and channels; new security threats; and more-complex regulation -- clearly are inspiring our Class of 2010. Whether they are engaged in testing new ways to support complex transactions, developing innovative yet reliable channels for driving growth, or simply getting more out of IT budget dollars, the executives profiled in this special report represent a positive and encouraging trend in banking IT management. Leadership starts here.
Table of Contents
A Central Theme: The next priority for bank IT leadership is to put the customer in control.
THE EXECUTIVES:
Anthony DiSanto, Citigroup
Paul Johnson, BB&T Corp.
George Tumas, Wells Fargo
Bruce Livesay, First Horizon
John Itokazu, Zions Bancorporation
Jerry Hermes, Navy Federal Credit Union
Colin Eccles, Umpqua Bank
Jeff Dennes*, USAA
*Ed. Note: Jeff Dennes no longer is with USAA.
About the Author
Bank Systems & Technology's editorial mission is to provide banking executives involved in technology management -- whether in the IT organization or in line-of-business areas -- with the targeted and timely information and analysis they need to help their organizations reduce risk while improving customer retention, competitiveness and financial performance. Our content spans across multiple media platforms -- including a print publication, digital edition, Web site, e-newsletter, live events, virtual events, webcasts, video, blogs and RSS feeds -- so bank/financial services executives can access information via any channel/platform they prefer. BS&T’s audience comprises the key commercial banking segments, ranging from global banks to community banks and credit unions, covering both retail and wholesale banking. Key ongoing areas of focus include core systems, payments and cards, channel optimization, regulation/compliance, risk management, security, customer insight/business intelligence and architecture/infrastructure.
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