Insurance & Technology: March 2010
WITH THE GREATEST OF EASE: IMPROVING THE AGENT EXPERIENCE. The Internet Age has agents demanding better technology capabilities from insurance companies, but creating a user-friendly online experience has not been among carriers' traditional strengths. To create competitive distinction and win distributors' hearts and minds, insurers increasingly are investing in technologies to improve the agent experience.
ALSO IN THIS ISSUE:
Carrier Confidential: Inside Selective Insurance Group
Virtual Roundtable: Blazing Trails in Emerging Markets
Haiti Quake Presages Others
The New York Insurance Exchange's Second Act
Life (Insurance) on the Web
So Many Channels, Nothing On?
And more ...
About the Author
Insurance & Technology's editorial mission is to provide insurance company technology and business executives with the targeted and timely information and analysis they need to get a return on the technology investments required to advance business strategies and be more profitable, productive and competitive. Our content spans across multiple media platforms -- including a print publication, Web site, digital edition, e-newsletter, live events, virtual events, Webcasts, video, blogs and RSS feeds -- so insurance executives can access information via any channel/platform they prefer. I&T’s audience comprises the key lines of business -- life, property/casualty, reinsurance and health -- and ranges from global and multiline insurance companies to specialty lines carriers. Key ongoing areas of focus include policy administration, claims, distribution, regulation/compliance, risk management/underwriting, security, customer insight/business intelligence and architecture/infrastructure.
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