InformationWeek: The Business Value of Technology

Table of Contents

BYOD: RESISTANCE IS FUTILE: Despite security concerns, employee demands and the productivity gains powered by bring-your-own-device initiatives are forcing banks to embrace BYOD.

DON'T BE AFRAID OF SOCIAL MEDIA: Banks ignore social media at their own risk. But effectively taking advantage of the ever-growing channel requires true engagement and authenticity.

THE RETAIL ROLE MODEL: Online retailers have led the way in providing the kinds of real-time, personalized transactions that consumers have come to expect. What can banks take away from the modern retail experience to improve their own customer satisfaction?

PLUS:
Reining In Big Data
Tablet Banking Wars
The Price of Fraud
Security Falls Victim to Speed to Market
4 Keys to Connecting With Customers
The CFPB's CIO Talks Technology
Banks Hot for the Kindle Fire
Lessons From the Latest Data Breaches
And more ...

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