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Research: 2012 Public Cloud Staffing Survey

Research: Managed Print Services

Public Cloud Management Talent Shortage

The 511 business IT professionals, all from companies with 50 or more employees, responding to our InformationWeek 2012 State of Cloud Computing Survey confirm that adoption of public cloud services has been on a consistent upward pace for the past four years, since we ­began keeping track. One-third of 2012 respondents’ organizations are already receiving ­services from a cloud provider, and an additional 40% are in the planning or evaluation stages. And why not? These services enable IT to streamline mundane systems and application ­management functions and redirect resources to business-focused and innovative projects.

But the public cloud isn’t “set it and forget it.” Time and attention must be dedicated to ­identity management, performance monitoring, integration, and negotiating and tracking ­service-level agreements—among many other critical tasks. All of this requires people who are familiar with IT fundamentals but also have relevant business and soft skills. Based on our staffing survey and interviews with IT professionals making use of the public cloud, CIOs are finding the former but not the latter in candidates applying for open positions.

The good news is that hard-won skills cross over to public cloud management, and people—including existing staffers—with strong general technical chops and an openness to the new IT paradigm brought about by public cloud can get up to speed quickly. This is a solid choice for IT pros looking to brush up on saleable skills.

While we don’t see staffing levels for public cloud management skyrocketing—due, perhaps, to the inherent efficiencies that cloud computing offers—our 2012 State of IT Staffing Survey shows respectable growth. And, perhaps more important, these IT pros are unlikely to appear on the hit list for layoffs. (R5771012)

Survey Name   InformationWeek 2012 State of IT Staffing Survey

Survey Date   July 2012

Region   North America

Number of Respondents    66 respondents citing public cloud management as a top area of staffing increase

Purpose
   To gauge public cloud management staffing trends in the enterprise

Methodology    InformationWeek surveyed business technology decision-makers at North American companies. The survey was conducted online, and respondents were ­recruited via an email invitation containing an embedded link to the survey. The email ­invitation was sent to qualified InformationWeek subscribers.

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