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Best Practices: 10 Steps To Telecommuter Support

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IT Pro's Guide to iPhone 5 and iOS 6

Best Practices: 10 Steps To Telecommuter Support

IT Pro’s Guide to iPhone 5 and iOS 6

Jaded tech pundits may be nitpicking the iPhone 5—it gets scratched, it’s evolutionary, it scorched my finger, we don’t like the new connector, the map got me lost, [insert latest gripe here].

But guess what? Your end users aren’t listening. These devices will be on your network soon, if they’re not already. Record-breaking first-weekend sales and a weeks-long order backlog are proof that, despite the collective yawn from flinty analysts, the iPhone 5 delivered what the increasingly accurate supply chain rumor mill predicted, and the general public hasn’t outgrown its lust for Apple gadgets.

While the iPhone 5 is undeniably evolutionary, it also demonstrates that keeping up with (and in a few cases, pushing) the march of smartphone component technology, ­coupled with a lot of little OS changes, equals a demonstrably superior product. The 5 is much faster, slimmer and lighter than the 4S while improving on its previously state-of-the-art display and camera. And while iOS 6 giveth (Passbook, FaceTime, feature additions to virtually every built-in app) and taketh away (Google Maps, YouTube), on balance it too is a notable improvement.

In this report we’ll analyze both the hardware and software highlights from the new iPhone with an eye on features most useful to enterprises, quantify performance ­improvements with hands-on test results, and wrap with some recommendations for business managers and IT pros evaluating the revamped iPhone lineup. (S5931012)

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