InformationWeek: The Business Value of Technology

Table of Contents

6 Editorial Contacts

6 Advertiser Index

9 The IT Rules Have Changed
The best IT organizations are using mobile, cloud, and analytics to deliver customer-facing tech

17 IT On The Edge
Beth Israel Deaconess Medical Center gives clinicians sophisticated analytics

20 Deere Gets Closer To Customers
Agile programming delivers remote monitoring and diagnostics software

22 In The Game
Zynga experiments with cloud computing and customer service

24 No Room For Error
Vail's IT team learns the ups and downs of dealing directly with the public

26 Vintage Gallo
The winemaker relies on analytics to stay ahead of customers

31 Top 250
A ranked listing of the top business technology leaders

39 All 500
Our full alphabetized list, with regional data and trends

49 20 Great Ideas [To Steal]
Get inspired with these innovative projects, from a new approach to help desks to next-gen sentiment analysis

56 Business Innovators
These eight award winners deliver concrete results using mobility, analytics, social, and other technologies

68 Government Innovators
These 15 federal, state, and local agencies take a fresh approach to technology

72 Down To Business
Will your company chase problems or create opportunities?

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