4 Research And Connect
6 Editorial Contacts
6 Advertiser Index
8 CIO Profiles
Don't put off getting that MBA, advises PACCAR's CIO
10 Global CIO
Level 3 bets on the iPad to aid sales
12 Secret CIO
It's never easy getting criticized by a customer—but it can be valuable
14 Lotus Notes Gets Social Overhaul
IBM must keep up as business communication gets more social
15 Oracle, SAP On A Collision Course
Oracle takes aim at SAP with in-memory appliance and database
16 Microsoft's Cloud Moves
New Systems Center promises to manage hybrid clouds
17 Networking Vendors Ranked
Cisco rules in the data center, but disruptive forces loom
19 Dislike
Why employees aren't taking to enterprise social networks—and what IT can do about it
27 Piling On
As broken protocols, mobility, and cloud add to the data protection
burden, encryption is more important than ever
33 Face To Face At The Desktop
Better tech makes videoconferencing easier for IT
36 Developers Love IDEs
Thanks to the cloud, though, IDEs are undergoing major change
38 Void's Many Meanings
Its different meanings show how C and C++ aren't one language
44 Practical Analysis
Your servers and storage won't likely come from the same vendor that provides your end user systems
48 Down To Business
The U.S. government has 10 ideas to spur innovation