INFORMATIONWEEK REPORTS

Research: ECM

Ruth Blanco | 04/01/10

ECM: Knowledge Is Power   

In the beginning, there was paper, and it was not good. Files were awkward to manage and often lost or damaged. Storage was costly; processing, slow and inefficient. Businesses soon began looking to technology for help, giving rise to enterprise content management (ECM) systems that
let us organize and process data more efficiently. 

Continuing advances in ECM mean not only can organizations control paper and electronic documents, but also other media, including electronic images and forms, voicemails, faxes, e-mails, wiki posts, XML components, video clips, podcasts, blogs and more. After all, unstructured
content represents the largest body of enterprise information assets today. Organizations need ECM more than ever to manage the increasing growth, volume and diversity of knowledge forms.  

We deployed an InformationWeek Analytics/Intelligent Enterprise ECM survey to figure out where our readers are now, and where they want their content management initiatives to go in the future. The 276 business technology professionals who responded shed some light on the future of this
technology. One bright spot is the CMIS standard, which is our best hope of integration. In this report, we’ll discuss that as well as the vendor landscape, and the state of ECM today. 


Survey Name: InformationWeek Analytics Enterprise Content Management Survey
Survey Date: November 2009
Region: North America
Number of Respondents: 276

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