Research: End User Devices and the Consumer Effect
Employees have never been more demanding about technology. IT needs to treat that as an asset. Our exclusive research looks at how IT teams are working with end users in new ways, and at where they struggle to do so. (R1730910)
Table of Contents
4 Author's Bio
5 Executive Summary
7 Research Synopsis
8 The Security Showstopper
10 Those Damn Kids
12 What's Changed in a Year?
18 Let Them Use Their Gear
20 The Apple Factor
21 Defining the 2.0 User
24 Moving Beyond E-mail
27 ROI: Prove IT's Worth It
28 Lost in the Cloud: Integration
31 Impact Assessment
About the Author
Mike Healey is the president of Yeoman Technology Group, an engineering and research firm focusing on maximizing technology investments for organizations, and an InformationWeek Reports contributor. He has more than 23 years experience in technology and software integration.
Prior to founding Yeoman, Mike served as the CTO of national network integrator GreenPages. He joined GreenPages as part of the acquisition of TENCorp, where he served as president for 14 years. Prior to founding TENCorp, Mike was an international project manager for Nixdorf Computer and a Notes consultant for Sandpoint Corp.
Mike has taught courses at MIT Lowell Institute and Northeastern University and has served on the Educational Board of Advisers for several schools and universities throughout New England. He has a BA in operations management from the University of Massachusetts Amherst and an MBA from Babson College.
He is a regular contributor for InformationWeek, focusing on the business challenges related to implementing technology. His work includes analysis of the SaaS market, green IT and operational readiness related to virtualized environments.
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