INFORMATIONWEEK REPORTS

Is Unified Communications A Good Investment?

Michael Finneran | 03/08/13

Is Unified Communications A Good Investment?

Our 2013 InformationWeek State of Unified Communications Survey measures the level of deployment, applications in use, business drivers and other metrics to assess how far UC has advanced in the 17 months since our previous survey. Our full “State of UC” report will be published in the coming weeks; here we’re drilling in to the value proposition. Are companies quantifying the return on their UC investments? If so, are they satisfied? 

 

Yes, in general. Yet based on results and our work, it’s clear we’re still struggling to integrate mobility, cloud, social and other trends with UC. In this report, we’ll take an early look at some survey results and discuss how those without buy-in from the business can build a ­financial case for UC, and then ensure that their initiatives pay off. (S6320313)

 

 

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