Mike Healey, Mar 4, 2013
Companies must focus more on using social networking to build external ties to customers, suppliers and partners -- not just among employees.
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Mike Healey, Feb 25, 2013
Want our advice? Throw out your enterprise social network. Our survey says just 13% have meshed internal and external communications, and only 21% have seen significant reductions in email volumes. Meanwhile, 62% have yet to integrate any external social media into internal applications. Start fresh and think social technologies, not platform silos.
| Read Report » | 4 MB
Mike Healey, Dec 11, 2012
Tech spending is looking up, but IT must focus more on customers and less on internal systems.
| Read Report » | 381 KB
Mike Healey, Dec 6, 2012
Our Outlook survey finds 71% of companies with rising demand for IT projects, just 8% cutting IT staff and 60% expecting higher IT budgets than in 2012. But IT’s priority list continues to trend toward IT-centric projects and needs to focus more externally on projects that affect the customer directly.
| Read Report » | 2 MB
Mike Healey, Nov 6, 2012
Our 2013 Big Data Survey shows we're not lacking facts, figures, or tools to wrangle them. So why do just 9% of respondents rate themselves as extremely effective users of data?
| Read Report » | 733 KB
Mike Healey, Oct 25, 2012
Our 2013 Big Data Survey shows we’re not lacking facts, figures or the tools to wrangle them. So why do just 9% rate themselves as extremely effective users of data? And how do we expect to improve when just 31% have a wide array of business users accessing information and just 20% plan to grow their dedicated analytics teams?
| Read Report » | 3 MB
Mike Healey, May 30, 2012
IT is coming around to the benefits of the consumerization of IT, our survey finds.
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Mike Healey, May 18, 2012
IT isn't fighting employees on the consumerization of IT anymore. More than half of companies now consider themselves proactive or accepting of consumer-centric tech; 51% already support iPads, just two years after their introduction. Security remains the No. 1 worry about consumer tech, but companies are accepting and even supporting it like never before. Here's how IT can embrace consumerization on its own terms.
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Mike Healey, Apr 2, 2012
Four steps IT should take to help the sales team increase revenue.
| Read Report » | 588 KB
Mike Healey, Feb 8, 2012
IT’s jumping into cloud services with way too much custom code and way too little planning, our annual State of Cloud survey finds.
| Read Report » | 582 KB