InformationWeek Reports : Social Networking and Collaboration

InformationWeek Digital Issue: February 6, 2012

Fri, 03 Feb 2012 05:45:03 -0500

Leap Of Cloud Faith
>> IT's diving in with too much custom code and too little planning
>> Six Flags and Yelp show what works

Enterprise Social Networks: Dislike

Thu, 02 Feb 2012 11:48:33 -0500

Why employees aren’t taking to enterprise social networks, and what IT can do to help.

Face to Face at the Desktop

Thu, 02 Feb 2012 11:22:24 -0500

Better tech makes videoconferencing easy for IT.

Strategy: Tablet Security

Mon, 05 Dec 2011 09:57:33 -0500

As businesses rely increasingly on tablets for the productivity benefits they provide, IT must address the security challenges the devices present.

Rebooting the Antisocial Network

Mon, 28 Nov 2011 12:35:57 -0500

While corporate social networks starve for attention, users flock to Facebook and other social sites--87% of the 452 respondents to our 2012 enterprise social networking survey have social networking tools, but most only see small pockets of use among employees. We share exclusive research and a real-world business case to help you create--or relaunch--a compelling internal site that boosts employee collaboration and productivity by leveraging the habits your users are learning on the Web.

Research: Unified Communications

Fri, 18 Nov 2011 02:03:40 -0500

The good news: The percentage of users who've deployed and are using UC jumped six points, to 36%, since our 2010 survey, and the number of "fence sitters" is down, too. The not-so-good news: For 65% of those who have deployed or plan to do so, UC currently reaches 50% or less of the employee base. What's the holdup?

Enterprise Video: A Viable Option?

Wed, 02 Nov 2011 01:42:33 -0400

Videoconferencing has the potential to go mainstream--if it can overcome technology and business challenges. We look at the impediments and potential of enterprise videoconferencing.

IT Pro Impact: Apple iPhone 4S

Fri, 28 Oct 2011 05:35:16 -0400

While Apple’s iPhone 4S may not live up to its preannouncement hyperbole, it does offer significant improvements in both performance and functionality over its predecessors. And with preorders alone totaling over 1 million devices in 24 hours, the 4S is undoubtedly showing up on enterprise networks. Here’s a rundown of new hardware and software features and the implications for IT teams charged with supporting mobility.

Research: Mobile Device Management

Fri, 28 Oct 2011 04:22:21 -0400

The only constant in mobility nowadays is change. Former market leaders such as RIM and Microsoft are now followers straining to keep pace with consumer-driven operating systems from Google and Apple. Almost 80% say tablets will grow in importance. No two platforms have the same security and management hooks, yet your end users are demanding email, calendaring, VPN access and much more—64% are on board with custom apps. This is changing the face of computing—and terrifying the IT managers charged with providing productivity tools while maintaining control of sensitive data.

Best Practices: Reliable UC

Tue, 18 Oct 2011 05:05:54 -0400

If your UC infrastructure is erratic or the communications quality poor, you’re sunk, because end users today don’t have the patience to give IT three or four chances to get it right. And that just adds up to wasted money. In this InformationWeek Best Practices report, we describe strategies to ensure quality communications between end users, whether they’re on the LAN, WAN or a mobile device.

Research: Identity Management

Wed, 31 Aug 2011 03:47:14 -0400

We know we have to get a handle on access. But what’s a reasonable technical road map for rolling out cost-effective identity management? How do you properly implement user provisioning? And are current initiatives meeting business security needs and helping IT create trusted partnerships? We’ll analyze our data and help you draw up a plan. IdM is well worth doing, but only if you can get it right.

Strategy: SaaS Productivity Apps

Wed, 31 Aug 2011 01:06:12 -0400

Google is aggressively pushing its productivity apps as an alternative to Microsoft’s Office/Exchange/SharePoint troika. Microsoft has responded with Office 365, a service that blends online and native apps. Adobe, Zoho and others also offer options. Is any SaaS office suite robust enough to meet your company’s needs? If so, what’s your best bet: browser-based, native or a mix? We help you find an answer, and provide pricing info.

Network Computing Digital Supplement: August 2011

Fri, 12 Aug 2011 12:46:29 -0400

UC Gotchas -- Making The UC Case

Strategy: Security via Compliance

Fri, 12 Aug 2011 01:55:36 -0400

IT often views compliance as a burden, but it doesn’t have to be that way. By embracing government and industry requirements and working with the teams responsible for enforcing them, IT can strengthen company security and help fund critical business initiatives. We show you how to partner with the compliance pros.

Strategy: Social Media

Fri, 05 Aug 2011 06:49:47 -0400

Even as Google+ shakes up the landscape, we’re seeing IT teams taking a hands-off attitude to their enterprises’ social networking initiatives. That’s exactly the wrong approach, if you want to keep your data safe and projects under control. We explain why and suggest some smart ways to get involved.

IT Pro Impact: IE 9

Mon, 01 Aug 2011 01:24:37 -0400

Redmond still rules when it comes to Web browsers for Windows 7. But IE 9’s reliance on Win 7 leaves room for rivals to gain ground in mixed OS environments. Read our assessment of IE 9 deployment, security and management features for business.

Collaboration Breakdown

Mon, 04 Jul 2011 01:30:36 -0400

Employees have more ways to communicate, but until the mishmash of tools gets integrated, productivity will suffer.

Buyer's Guide: Enterprise Social Networking

Mon, 04 Jul 2011 01:30:09 -0400

These tools can improve collaboration and productivity--but only if your employees actually use them. Here's how to find the right fit.

Research: The OS Mess

Fri, 01 Jul 2011 02:41:40 -0400

Windows is still ubiquitous, but the average company now supports three operating systems, our survey finds. Many are also letting devices based on most any OS connect to the network, often without a clear policy on IT support. Our steps might not make IT popular, but they’ll help the company without stifling employee choice.

Research: State of the IT Service Desk

Wed, 22 Jun 2011 04:48:19 -0400

Incident volume continues to rise, as new services are added and changes are continually made to existing services—infrastructure, apps, mobile devices and virtualization. IT support must better leverage service management frameworks, standards and practices to align its offerings with customer needs and business goals to demonstrate the value the IT service desk provides.

Strategy: How SMBs Can Fight Cybercrime

Mon, 13 Jun 2011 03:45:21 -0400

Small and midsize businesses are falling prey to cyberattacks that cost them sensitive data, productivity and corporate accounts cleaned out by sophisticated banking Trojans. SMBs are typically on the hook for these losses and lack effective means to prevent them. We explain what makes these threats so menacing, and share best practices to defend against them.

InformationWeek Digital Issue: June 6, 2011

Fri, 03 Jun 2011 02:16:16 -0400

Collaboration Breakdown! -- Enterprise Social Networking -- Mobile Compatibility Mess -- New Clues To RSA Breach?

Strategy: Enterprise Social Network Buyer's Guide

Fri, 27 May 2011 01:39:47 -0400

Social networking tools can improve collaboration and productivity, but only if employees use them. We provide guidance for picking the right product.

Lessons From FarmVille

Thu, 26 May 2011 04:51:02 -0400

Zynga's hybrid cloud strategy helps it deal with the risk of unpredictable demand for new online games.

THE RISE OF THE ANALYTICAL ENTERPRISE

Thu, 26 May 2011 04:40:41 -0400

Today, insurers across all business lines are leveraging analytics to attract and keep customers. From social media to claims management, sophisticated analytic tools are enabling carriers to improve marketing initiatives, boost customer acquisition and retention, and optimize operational efficiency. To learn more, download this exclusive Insurance & Technology editorial report.